Patient Resources
New Patient
If you are a new patient to our clinic, please arrive five minutes early before your appointment or complete a new patient form here and bring the following items to your appointment:
- Photo ID
- A valid Medicare card
- Workcover patients will need to inform their employer and bring their employer’s contact details for verification to arrange payment.
Fees
- Bulk Billing
Patients with a valid Medicare card are eligible for bulk billing. A fee can be charged for allied health services and specialist consultations, which may vary depending on the complexity of the service or treatment.
Services excluded from bulk billing include:
Services excluded from bulk billing include:
- WorkCover
- RHCA Medicare cardholders
- Some procedures
- Pap smears
- Pre-employment medical assessments
- Driver assessment forms
- Medical reports
- Skin cancer checks
- OSHC/OVC Membership Holder
Our billings for patients holding an OSHC/OVC membership are:
- Short consultation – $50
- Standard consultation – $75
- Long consultation – $120
- Prolonged consultation - $150
Appointments
Our practice is appointment-based. The duration of our regular appointments is up to 15 minutes.
Communication Assistance
If you require communication assistance (e.g., a translator), please let our reception team know when you arrive. A phone interpreter may be available. If you need an Auslan sign language interpreter during your appointment a booking can be made online at http://www.nabs.org.au/ or by calling 1800 246 945.
Our Policies :
Useful Resources
(Advance Care Planning, Wills, Power of Attorney, Enduring Guardian)